Your Privacy
Thank you for visiting DogTracs.com and reviewing our Privacy Policy. DogTracs.com understands our customers' concerns regarding the privacy of the information they share with us. We hold our customers, and the information they share with us, in the highest regard. Maintaining your privacy is absolutely critical to us. DogTracs.com will not sell, share, loan, barter, rent or publish your personal information to a third party in any ways different from those disclosed in this statement. Please take a moment to read our Privacy Policy for a better understanding of the measures we take to protect you and the information you share with us. Our policy is simple. We will collect no individually identifiable information about you when you visit DogTracs.com unless you choose to provide that information. This Privacy Policy does not describe information collection practices on other websites including those linked to or from DogTracs.com.
Personal Information and Other Data We Collect
When you visit DogTracs.com, in order for us to provide you with the products and services that you have requested, you will be asked to provide us with individually identifiable information. Individually identifiable information is information that can be associated with a specific person and can be used to identify that person. We do not consider individually identifiable information to include information that has been anonymized so that it does not identify a specific individual. For example, when you order a product, you will be asked to supply us with your correct contact information (name, email address), billing and shipping address, credit card number or other payment-related information necessary to complete your purchase. Additionally, in order to personalize our services and conduct certain internal marketing and/or demographic studies, we will ask for information regarding your dog including but not limited to their name, gender, breed, breeding registry and veterinarian.
Also, in order to access your DogTracsTM account to configure your DogTracsTM monitoring and location system and to view assorted online monitoring reports, you will be asked to create a confidential username and password that is used to protect your account from unauthorized access.
The server on which DogTracs.com is located collects and saves only the default information customarily logged by web server software such as the date and time of your visit, your computer's IP address and the pages and images requested; however, that information does not typically contain any individually identifiable information about you.
How We Use the Information We Collect
The information we collect is used to provide and bill for the products and services that you have requested. It is also used to improve the content of our website, to notify you of problems with your requests, or to update you about changes to our website.
With Whom We Share Your Information
In order to operate our website and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties necessary to complete your order and provide ongoing services. We may transmit your personal information to service providers who assist us in providing dog monitoring and location services, shipping products to you (ground transportation / shipping service companies such as UPS or Fedex), and processing your payment information (e.g. your credit card and billing information is shared with our bank for payment authorization). The transfer of this information is secured and cannot be received or read by others. We have agreements with these service providers that they will maintain confidentiality and protect your privacy in accordance with our Privacy Statement.
Changing Your Personal Information
You can review your personal information and make any necessary changes, at any time by logging into your account and changing your preferences using the "My Account" command.
Shared Information if Required by Law
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. We may also share information with third parties in limited circumstances in preventing fraud or imminent harm, and ensuring the security of our network and services.
Cookies and IP Addresses
DogTracs.com Privacy Policy shows our firm commitment to customer privacy. We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. Our website uses cookies to keep track of your shopping cart. We use cookies for other purposes such as site personalization. You can reject cookies and still use the DogTracs.com website; however, it will disable the ability for the site to recognize your cart, your account and any personalization efforts.
A cookie is a block of text placed in a file on the user's hard drive by a website you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to individually identifiable information such as online registration. DogTracs.com uses cookies to observe our website visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.
DogTracs.com also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame. We do not link cookies to individually identifiable information.
Children
DogTracs.com is not directed to children less than thirteen (13) years of age, and children under such age must not use the website or services offered on it to submit any individually identifiable information about them. We will not knowingly collect individually identifiable information about any person under 13 years of age. We do not sell products for purchase by children. If you are under 18 years of age, please do not submit any information without the express consent and participation of a parent or guardian.
No Warranties
DOGTRACS.COM DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE WEBSITE, THE MATERIALS, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE WEBSITE, OR ANY SITES LISTED THEREIN, AND THE WEBSITE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. THE WEBSITE DOES NOT WARRANT THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN IT WILL BE CORRECTED. THE WEBSITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS.
IN NO EVENT WILL THE WEBSITE OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEBSITE, THE MATERIALS OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE WEBSITE OR DOWNLOADED FROM THE WEBSITE, EVEN IF THE WEBSITE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEBSITE, THE MATERIALS AND/OR LISTINGS OR INFORMATION DOWNLOADED THROUGH THE WEBSITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE WEBSITE'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Indemnification
You agree to indemnify, defend and hold harmless DogTracs.com and its members, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys' fees and expenses), claims, damages and liabilities related to or associated with your use of the website and any violation of this Privacy Policy by you.
Governing Law and Jurisdiction
This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of California.
Changes to this Privacy Policy
DogTracs.com may update this policy at any time. We will notify you about significant changes in the way we treat personal information by email or by placing a prominent notice on our site.
Last Update
This Privacy Policy was last updated on August 31, 2007.
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